Patek Philippe Complications 18k Rose Gold Men's Watch
LuxuryTime offers free RAM Hand to Hand couriers Standard 3 business days, delivery shipping on all watch orders. It can take up to 7 business days for delivery, depending on stock.
Expedited deliveries such as "Next Business Day" & "2nd (second) Business Day" deliveries are also available at an additional cost.
RAM Standard (3 business days delivery) - free
- Next business day delivery is also available (Customer will be notified within 24Hrs if this service is available)
Our preferred method of shipping is via RAM Hand to Hand couriers. Alternate shipping options & methods are available upon request.
All packages shipped via LuxuryTime are fully insured against loss, theft & damage during transit. An independent 3rd party insurance company covers our packages.
The RAM driver ships all packages with an Adult Signature, requirement prior to release. Before Shipping please inspect the package to ensure it has not been tampered with or damaged.
Shipping to an address other than the billing address
For security purposes LuxuryTime prefers to ship all watches to the billing address. However we recognize the necessity for customers to be able to ship the watch to an alternate address. If you have selected to ship the watch to a different address other than your billing address you will be required to add an "alternate shipping address to file" with your credit card company.
This is a very routine & simple process & should take only a few minutes.
- Call your bank customer service telephone number; the telephone number is on the back of your credit card.
- Ask the customer service representative to add an "Alternate Shipping Address to File" & give the representative the address you’d like to have us ship the watch to.
This security procedure benefits & protects both the consumer & LuxuryTime from potential fraudulent orders. This procedure tells us that the cardholder has authorized LuxuryTime to ship the watch to an address other than the billing address. (If an EFT payment is received the watch can be shipped to any destination worldwide)
Shipments to the rest of Africa
Orders shipped to Africa will be free of any charges, are usually delivered within two to three business days from shipping, depending on the availability of stock, delivery can take up to 7 business days. Customer is responsible for all customs, duties, VAT charges & any other charges along the way. All parcels are INSURED to the FULL value against lost theft & damage during transit.
All our new watches come with a 3 Year Luxurytime warranty from the date of sale.
Luxurytime warrants all watches to be brand new, genuine and free of defects. Every watch description states the warranty period & if the watch warranty is covered by Luxurytime or manufacturer. Some watches will come with an International warranty card.
Luxurytime generally offers a 3 (three)-year warranty from the date of purchase - unless stated otherwise. The warranty covers malfunctions due to manufacturing & material defects, battery replacement & water resistance under regular use within the manufacturer specifications.
The warranty does not cover damages such as scratches, finish, crystals or glass, leather or f abric straps, damage due to excessive wear & tear, damage resulting from wear under conditions exceeding the watch manufacturer's water resistance limitations & damage due to physical and/or accidental abuse.
All warranty repairs must be handled directly through Luxurytime Watches opened or repaired by any other source will void all warranties. Luxurytime will cover all parts and labour or replace the watch at our discretion within the warranty period.
All warranty returns must have a Return Authorization No. (RA#). Please call 012 940 1055 prior to return for RA#. This number must be displayed on the outside of the box. A watch returned without authorization will be refused.
The customer must cover shipping & insurance costs for warranty returns to Luxurytime. Returns must be shipped via traceable courier, e.g. RAM Hand to hand courier services. Return shipment must be pre-paid and fully insured. Collect shipping will be refused. In case of loss or damages, customer is liable.
Repair Return Address:
Please phone us on 012 940 1055
In some circumstances Luxurytime, is able to pass along a dealer stamped warranty card, in which case the watch will be covered by the manufacturers stated warranty.
When the manufacturer’s warranty is included with the watch, warranty service shall be handled directly between the consumer and the manufacturer. The watch will include a manufacturer’s original endorsed warranty card.
The Luxurytime warranty will not be in effect if the watch supplied to you comes with the original manufacturer warranty.
The Luxurytime Guarantee For New/Unworn Watches
Luxurytime guarantees all new/unworn watches sold through our website to be 100% genuine and in brand new/unworn condition. The watches will be delivered in the original box and will include all papers EXCLUDING the warranty card/book. In some cases we will be able to include the manufacturer’s warranty card/book; in those circumstances we will clearly display “ALL PAPERS INCLUDED”.
Every watch manufacturer engraves/stamps an individual and unique serial number on each of their watches for identification purposes. Luxurytime guarantees that each watch it sells will bear the original manufacturer’s serial number, intact and unaltered.
Luxurytime is NOT an authorized dealer of any brand watch we sell. We source our watches from authorized dealers, distributors and other reliable sources. We do not source the watches we offer from unreliable or questionable sources. Watch manufacturers would like their products sold to the end-user via their designated authorized dealers at full, or close to full, suggested retail prices. We have arrangements with direct authorized dealers and distributors both in South Africa and internationally, from whom we commit to buying large quantities of goods throughout the year. Based upon the quantity we buy our suppliers sell us the watches at a only small margin above their cost.
DUE TO THE FACT THAT WE ARE UNAUTHORIZED DEALERS – THE MANUFACTURERS WILL NOT HONOR THEIR WARRANTY ON A WATCH BOUGHT THROUGH LUXURYTIME. IN PLACE LUXURYTIME OFFERS A WARRANTY THAT MIRRORS THE MANUFACTURER’S WARRANTY.
In the unlikely event that something goes wrong with your watch during the warranty period, the watch would need to be sent back to us for service. Upon inspection, if we determine that that the service required is a relatively simple fix such as a regulation, battery change or similar, we will have the watch serviced by one of our trusted independent watchmakers. We have contracted highly qualified independent watchmakers who are capable of correcting these relatively simple issues. In many instances our watchmakers are authorized repair centers for various high-end watch manufacturers, handling minor/simple corrections is definitely within their repertoire.
Do you have a store/showroom?
Luxurytime.co.za is an online company as well as a by appointment only office. Our office is based in Menlyn Corporate Park, Pretoria, Corner Garsfontein and Corby Avenue, Waterkloof Ext 2, Pretoria, South Africa)
Can I view the watches before I buy?
Yes, if the watch is in stock you more than welcome to come and try it on at our office , kindly call 0129401055 to make an appointment , Pretoria (Corner Garsfontein and Corby Avenue Menlyn Corporate Park, Waterkloof Ext 2, Pretoria, South Africa). Not all of the watches listed on the website are available to view. Kindly call our office to confirm availability should you want to come and view a watch.
Are your watches authentic?
All our watches on our website are 100% authentic exactly like you would buy from any high end jewellery store.
I am skeptical of buying jewellery on the internet. What assurances can you give me?
The best advice we can give you is to check our background record on selling over the internet in different web platforms example Bid or buy. We have been trading online since 2002 , customer satisfaction is our number one priority! Every product we sell comes with after sales support and gaurantees, once you buy from luxurytime we will treat you like a family member,and assist you in every possible way!
We have a brick and mortar showroom in the prestigious Menlyn Corporate Park secure office building, you are more than welcome to come have a look at our office and enjoy a cup of coffee and brows some amazing timepieces.
I live outside South Africa can I order fromLuxuryTime.co.za?
Sure, LuxuryTime sells many watches to customers outside of South Africa, and we will assist you where necessary in placing an order.
How do I place an order?
Customers can use the above payment methods and as soon as funds are cleared the watch will be shipped customers can contact LuxuryTime via phone, email or fax for any help when placing an order.
You can also come into our showroom and place the order directly with a luxurytime sales assistant.
What methods of payments do you accept?
1. Credit Card:
VISA, MasterCard and American Express. At this stage LuxuryTime does not offer an online credit card processing facility on our site, Due to the high value of most of the watches, and to protect LuxuryTime and our valued customers against any fraudulent transactions. All credit card transactions that will go through wappoint will carry a 5% transaction charge.
It is still possible to pay with any of the above credit cards? As soon as you place an order on the site a invoice will be sent to you, you will be able to pay immediately with any of the above credit cards. This is a 100% secure form of payment and protect the buyer as well as LuxuryTime against any fraudsters, Paypal is used in more than 30 countries worldwide and our customers can rest assure that all their details are safe, Paypal servers is secured by 128bit SSL encryption.
2. We also accept electronic bank transfers from international customers, EFT. (Wire transfers)
Transfers can be made to the following account.
Account name: Luxurytime
Account number: 1697101135
Branch code: 136305
What currency does LuxuryTime charge in?
All charges will be charged in South African Rand and USD - Currency rates - go to www.xe.com for an up to date currency converter.
How much does shipping cost?
FREE shipping on all orders, fully insured.
How do you ship the watch?
We ship via FedEx Hand to Hand Couriers for most international shipments. All packages are shipped in a well-secured box. All watches shipped are insured for its full value - this way if a package is lost/stolen en-route to its destination, we can ship out a new watch or refund your money. All of our watches are covered by an independent 3rd party insurance company. Track your parcel at www.fedex.co.za.
Who is responsible for the customs, duties, VAT charges & any other charges along the way?
LuxuryTime will charge you for the actual watch & shipping charges only. All other charges (such as taxes, duties & V.A.T.) are the sole responsibility of the customer. Usually you will have to pay these additional charges to the delivery driver or your Customs Department may bill you.
What "other" charges will pop up along the way?
In certain countries you will be charged import duties & taxes. In many countries you may be charged V.A.T. (or G.S.T.). Since these charges vary from country to country & from watch to watch, please check with you customs department to verify the estimated charges.
How do I contact you?
You can contact us in one of three ways:
Local (South Africa): 012 940 1055 (09:00 – 16:00 CAT, CET)
International: +27 (0)12 940 1055 for international customers in different time zones.
Local (South Africa): 086 551 7427
International: +27 (0)86 551 7427
All faxes and emails will be answered within 24HRS.
Can I return the watch if I don't like it?
Same Return Policy applies.
Availability:7-10 Business Days
- 18kt Rose Gold Case
- 42mm Case Dimension
- Brown Dial
- Black Alligator Leather Strap
- Automatic Movement
|Case Material||18kt Rose Gold|
|Crystal||Scratch Resistant Sapphire|
|Band Material||Alligator/Crocodile Leather|