LuxuryTime offers free RAM Hand to Hand couriers Standard 3 business days, delivery shipping on all watch orders. It can take up to 7 business days for delivery, depending on stock.

Expedited deliveries such as "Next Business Day" & "2nd (second) Business Day" deliveries are also available at an additional cost.

RAM Standard (3 business days delivery) - free

• Next business day delivery is also available (Customer will be notified within 24Hrs if this service is available)

• Call your bank customer service telephone number; the telephone number is on the back of your credit card.
• Ask the customer service representative to add an "Alternate Shipping Address to File" & give the representative the address you’d like to have us ship the watch to.

Luxury Time warrants all watches to be brand new, genuine and free of defects. Every watch description states the warranty period & if the watch warranty is covered by Luxury Time or manufacturer. Some watches will come with an International warranty card.
Luxury Time generally offers a 2 (two)-year warranty from the date of purchase - unless stated otherwise. The warranty covers malfunctions due to manufacturing & material defects, battery replacement & water resistance under regular use within the manufacturer specifications.

The warranty does not cover damages such as scratches, finish, crystals or glass, leather or f abric straps, damage due to excessive wear & tear, damage resulting from wear under conditions exceeding the watch manufacturer's water resistance limitations & damage due to physical and/or accidental abuse.

All warranty repairs must be handled directly through Luxury Time Watches opened or repaired by any other source will void all warranties. Luxury Time will cover all parts and labour or replace the watch at our discretion within the warranty period.

All warranty returns must have a Return Authorization No. (RA#). Please call 012 940 1055 prior to return for RA#. This number must be displayed on the outside of the box. A watch returned without authorization will be refused.

The customer must cover shipping & insurance costs for warranty returns to Luxury Time. Returns must be shipped via traceable courier, e.g. RAM Hand to hand courier services. Return shipment must be pre-paid and fully insured. Collect shipping will be refused. In case of loss or damages, customer is liable.

Repair Return Address:
www.luxurytime.co.za
Please phone us on 012 940 1055

Manufacturer Warranty
In some circumstances LuxuryTime, Is able to pass along a dealer stamped warranty card, in which case the watch will be covered by the manufacturers stated warranty.

When the manufacturer’s warranty is included with the watch, warranty service shall be handled directly between the consumer and the manufacturer. The watch will include a manufacturer’s original endorsed warranty card.

The Luxury Time warranty will not be in effect if the watch supplied to you comes with the original manufacturer warranty.

Question:
Do you have a store/showroom?
Answer:
Luxurytime.co.za is an online company as well as a by appointment only office. Our office is based in Menlyn Corporate Park, Pretoria, Corner Garsfontein and Corby Avenue, Waterkloof Ext 2, Pretoria, South Africa)